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Very friendly staff to english speakers. We were greeted by two lovely women who were very helpful and even showed us a restaurant she liked for us to eat dinner at. The room was very spacious and we wish we could have stayed longer. Thank you very much!

Best accomodation I’ve ever experienced. Cozy place, welcoming host and perfect breakfast.

Stefano is very friendly and accommodating. He made us fresh bread and jam. It’s really good! Room is very clean and well equipped with towels, toiletries even toothbrushes. I also like that there is plenty of hangers and space to hang clothes. Space for luggage too. Fridge, kettle and coffee machine available for use. Free parking too! Convenient to visit Mt Aso and Takachiho Gorge from here.

-big room -friendly staff -quiet -big bathroom -good price

The property matches the photos exactly. It is exceptionally clean, and very comfortable. Staffs are also nice and polite. I would be pleased to stay here again in the future.

Execelent service, free welcome bar

Everything was lovely, the food was delicious, the rooms were spacious and clean, the staff were friendly and helpful. Really happy with our stay.

Great location near the train station and stop for the airport shuttle bus. The hotel has an onsen style bath on the first floor. Good range of food at the breakfast buffet. Also nearby are a local supermarket, fast food outlets and convenience stores.

A friend said this was her favourite hotel in Japan - and it lived up to expectations. We had one of the twin rooms in the main building, which had a separate sitting room and bathroom. The rooms were clean and beds comfortable. What makes this hotel stand out is1) cuisine 2) astronomy 3) friendliness of all those who work there. The breakfasts and dinners we ate at this hotel are some of the best meals I have ever eaten in my life. If you stay more than one night you get a different cooked breakfast and evening meal to the previous day. French cuisine with Japanese accents. The local beef was so tender, the vegetables so fresh, the homemade bread delicious! The meals are at set times with a set menu - I had contacted them in advance about my food allergy and they did not cook with mushrooms during our stay. They use local beef or pork - they can adjust menus for those who are pescatarian, or want to avoid beef or pork, but do not offer vegetarian meals. The hotel has its own Planetarium with a show for guests each evening - live commentary mainly in Japanese with some English. Next door is the Observatory with an 82cm telescope (2nd biggest in the whole of Kyushu). As part of the stargazing experience ( free to hotel guests) we were able to look through the telescope to see Jupiter, Mars, Sirius, Betelgeuse etc - with live explanations in Japanese and English. The final part of the evening was spent outside lying on camp beds wrapped up warmly in sleeping bags stargazing while a professional astronomer asked us questions on what we had already learnt that evening - could we find the stars and planets we had already looked at through the telescope. He pointed out how we can identify different stars and planets - and answered questions in Japanese and English ( having worked and studied at universities in the USA for 20 years he was bilingual). Many of the staff at the hotel are professional astronomers - post doctoral level.