Booking Verification

We operate similarly to hotels; however, since you will be utilising a self-check-in, we require these details digitally via a secure link. Please note that the property requires the following from the main booker ID verification documents within 48 hours after booking: a photo or scan of a valid photo ID that matches the credit card details used to book your reservation, along with a real-time selfie. Your information will be securely stored in accordance with Australian privacy laws. Please note that failure to provide these documents may result in the cancellation of your reservation while upholding the cancellation policy.

Security Deposit

A security deposit is required in the form of a pre-authorisation. This will be collected via a secure link to submit your credit card details. The deposit will not be physically charged unless damages or extra cleaning are reported by our team after check-out.

Cleaning Service

Please note that this property is not serviced like a hotel, and regular housekeeping, including daily cleaning and linen changes, is not included during your stay. However, if you would like to arrange for cleaning services, they are available upon request for an additional fee.

Basic Amenities

A complimentary welcome pack will be provided that includes several single-use items to get you started including tea, coffee, sugar, soap, laundry, and dishwashing supplies. For extended stays, please bring extra provisions.

Noise and Party Policy

This property is located in a residential area. We adhere to a strict noise policy from 10:00 PM to 8:00 AM and appreciate your cooperation in maintaining a peaceful environment. Parties or gatherings are not permitted at this property. Violation of these regulations may result in eviction without a refund of any remaining funds or deposits.

Du bedes give Fern & Maple Lodge Wentworth Falls besked om hvornår du regner med at ankomme. Du kan skrive i feltet til særlige anmodninger når du booker, eller kontakte overnatningsstedet direkte ved hjælp af kontaktoplysningerne i din bookingbekræftelse.

Hvis du skal bruge en faktura når du laver en booking med forudbetaling, bedes du skrive dette og dine virksomhedsoplysninger i feltet Stil et spørgsmål.

I tilfælde af at du tjekker ud tidligere end planlagt, vil overnatningsstedet opkræve den fulde pris for opholdet.

Dette overnatningssted tager ikke imod polterabender eller lignende grupper.

Dette overnatningssted ligger i et boligkvarter, og gæster bedes afholde sig fra at lave unødig støj.

Der skal være stille mellem kl. 22:00:00 og 08:00:00.

Hvis du forårsager skade på overnatningsstedet under dit ophold, kan du blive pålagt at betale op til AUD 1.000 efter udtjekning i overensstemmelse med overnatningsstedets regler ved skade.

Licensnr.: PID-STRA-57748