Located close to the ski elevators in Zermatt, Alpen Resort & Spa features a restaurant, and spacious rooms with cable TV. WiFi in the entire building and transport from Zermatt Train Station from 07:00 o'clock to 21:00 o'clock are both offered for free. There is also an outdoor tennis court on site . Swiss cuisine and a selection of wines are served in the Matterhorn Restaurant. All rooms come with a mini-bar and tea and coffee making facilities. Private bathrooms include a hairdryer, bathrobes and slippers. Guests can also make use of a ski storage room with a ski boot dryer and personal ski lockers. An Internet corner is available in the lobby. There is a Grill restaurant "Hornox" for meat and vegan dishes.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the best-rated area in Zermatt, this hotel has an excellent location score of 9.3

Breakfast Info

Buffet


Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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Guests who stayed here loved

Chrystal
United States United States
Beautiful hotel with large family rooms, fantastic restaurants, great staff and close to everything. Great amenities (swimming pools, spa, hot tub) and a very fast, easy shuttle to and from the train station.
Kristina
United States United States
My whole stay was amazing! The property is fantastic — very close to the train station, but still quiet enough that you don’t hear any noise. The spa was lovely and not too crowded, which I really enjoyed. I had a beautiful room, perfect for one...
Mohamed
Bahrain Bahrain
location , room size, cleanliness, staff all were perfect
Andrea
Australia Australia
Great location, very easy walk from the train station even with luggage. The sitting area was lovely downstairs in the main foyer, breakfast had a good selection of options. The spa/pool/wellness areas were all wonderfully fit out and very...
Emanuel
United States United States
The location is great, just a 5 minute walk from the train station and the Gornergrat cog railway. The personnel is very friendly and helpful. The Spa area is very nice: indoor pool, sauna, and a rooftop whirlpool. I loved to sit by the...
Irina
Israel Israel
I liked absolutely everything about the hotel, one of the best hotels I`ve ever stayed in.
Jeff
United States United States
The location of the Alpen Resort was excellent - very close to Zermatt town center, the train station and the station for the train up to the Matterhorn. The staff was very friendly and accommodating. Like many hotels in Switzerland, the Alpen was...
James
United States United States
Pickup at train station and return to train station at end of stay
Laura
United States United States
Fantastic view, very very nice staff, wonderful breakfast
Sergey
United States United States
The location of the room was great - on the 1st floor, with a view and access out to a garden. And if you walk out a little into the hall, you can see the Matterhorn peek out. Overall comfortable stay, with convenient luggage storage if you're...

Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
or
1 queen bed
2 twin beds
or
1 queen bed
4 twin beds
or
2 queen beds
1 twin bed
3 twin beds
or
1 queen bed
4 twin beds
or
2 queen beds
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Hotel area info

Food and Drink

Breakfast

  • Very Good breakfast included with select options or available at the property for $31.55 per person.
  • Menu style
    Buffet
  • Additional dining options
    Lunch • Dinner
Restaurant Matterhorn
  • Cuisine
    Italian • Local • International
  • Service
    Breakfast • Lunch • Dinner
  • Dietary options
    Vegetarian • Gluten-free
More food and drink
More food and drink
Meals • Restaurants • Facilities

House rules

Alpen Resort & Spa takes special requests – add in the next step!
Check-in
From 3:00 PM to 11:00 PM
Check-out
From 7:00 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
3 - 8 years
Extra bed upon request
CHF 35 per child, per night
9 - 15 years
Extra bed upon request
CHF 60 per child, per night
16+ years
Extra bed upon request
CHF 75 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroEC-CardUnionPay credit cardCash

The fine print

Must-know information for guests at this property

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

Alpen Resort Hotel offers transfers from Zermatt Train Station to the hotel free of charge daily from 07:00 until 21:00.

Please note that the rate for an extra bed includes breakfast.

When booking 5 rooms or more, different policies and additional supplements may apply.