About this property

Comfortable Accommodations: smartments Hamburg Aussenalster in Hamburg offers aparthotel-style accommodations with free WiFi, a elevator, bicycle parking, and express check-in and check-out services. Modern Amenities: Each unit features a kitchenette, private bathroom, tea and coffee maker, hypoallergenic bedding, hairdryer, coffee machine, dining table, refrigerator, work desk, seating area, free toiletries, microwave, dishwasher, shower, TV, private entrance, parquet floors, dining area, electric kettle, kitchenware, wardrobe, stovetop, and toaster. Prime Location: Located 5.6 mi from Hamburg Airport and 1.1 mi from Hamburg Central Station, the aparthotel is near Inner Alster Lake (1.6 mi), Dialogue im Dunkeln (2 mi), and Mönckebergstrasse Shopping Street (2 mi). Surrounding activities include an ice-skating rink and boating. Guest Satisfaction: Guests appreciate the quietness of the area, fully equipped kitchen, and convenient location.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

SMARTments
Hotel chain/brand

Property highlights

Top Location: Highly rated by recent guests (8.6)

  • Private Parking Available On Site


Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Guests who stayed here loved

Daniel
Brazil Brazil
Everything was very nice. Clean and complete apartment with laundry on the basement, very convenient flat with good space and nice view. Great location. Fair price comparing with others. Very easy check-in and checkout, no complications at all.
Alexandra
Australia Australia
lovely huge airy light room with also huge bathroom
Brian
United States United States
It was a great self service place that allowed us to do laundry and also store food from the store. Close enough to the central station and lots of places to eat and see.
Anonymous
Netherlands Netherlands
Easy check-in and helpful reception. Nice apartment with good beds and everything we needed.
Alex
Germany Germany
We had a great 3-night stay at Smartments Hamburg Aussenalster! The apartment was modern, quiet, and well-equipped — perfect for a comfortable city break. Everything was clean and in good condition, and the self-check-in process was smooth and...
James
Hungary Hungary
The hotel is situated in a quiet residential area 5 minutes walk from a bustling area of Hamburg. Restaurants cafés and shops are very close. The aparthotel was well equipped, and if we needed something it was easy to have it. We appreciated the...
Dakifu
Turkey Turkey
I like that kitchen had some basics to start your day (coffe machine,dishwasher,microwave and otjer amenities) that you usually dont have in many hotels in Hamburg
Fred
South Africa South Africa
The location was central to U-Bahn, shops and cafe,s The provision of coffee, tea, sugar and spices was most welcome. The reception staff went out of their way to help us. We asked for an additional shower mat and received one straight away.
Maxim
Serbia Serbia
Location 10 minutes from lake. Very clean. Quiet place. Facilities good.
Volodymyr
Ukraine Ukraine
There was everything you would need in the apartment. It is lean, well maintained. Great quiet location. Easy check-in process.

Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 full bed
1 full bed
1 full bed
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Sustainability

This property has 1 third-party sustainability certification.
Biosphere Certification
Biosphere Certification

Managed by smartments Betriebsgesellschaft mbH

Company review score: 8.1Based on 17,957 reviews from 13 properties
13 managed properties

Company info

The SMARTments business Betriebsgesellschaft mbH is a subsidiary of GBI AG with a total of around 750 units in four cities and three locations in Berlin are represented by the renowned Serviced Apartments. Another location will open in Mannheim in 2020 and the cities of Frankfurt and Vienna coming soon.

Property info

smartments. Your accommodation for short or long stay. Equipped with high-quality designer furniture and first-class service, our serviced apartments create a piece of home for you. In addition to a fully equipped kitchenette you have a bed, a spacious bathroom and various seating with feel-good character available.

Neighborhood info

The location of smartments is characterized by the central location. A lot of restaurants and bars as well as shopping facilities are within walking distance. But also the public transport is located in the immediate vicinity, which one is within 15 minutes at the main station. For a balance to everyday life is the 600m away from the "Außenalster"offers a good change.

Languages Spoken

German,English

Area info

House rules

smartments Hamburg Aussenalster takes special requests – add in the next step!
Check-in
From 3:00 PM to 11:30 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
From 12:00 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
3 years old
Crib upon request
Free
Extra bed upon request
€ 25 per child, per night
4+ years
Extra bed upon request
€ 25 per person, per night

Prices for cribs aren't included in the total price. They'll have to be paid for separately during your stay.

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Groups
When booking more than 10 rooms, different policies and additional fees may apply.
Cards accepted at this property
American ExpressVisaMastercard Cash is not accepted
Smoking
Smoking is not allowed.
Pets
Pets are not allowed.

The fine print

Must-know information for guests at this property

Please note that on request and subject to availability, the following items can be borrowed free of charge: a hairdryer, fan, vases, a lemon press, a garlic press, cleaning materials, a drying rack and extra crockery and cutlery.

Please note that rooms are cleaned every week. Fresh towels or bed linen are available upon request. Additional cleaning is available any time for a EUR 35 surcharge.

When booking 5 rooms or more, special conditions and additional supplements may apply.

Please inform smartments Hamburg Aussenalster of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Guests under the age of 18 can only check in with a parent or official guardian.