Sustainability certification

The Cumberland, London

–Excellent location – show map
+34 photos
Scored 8
Rated very good

Excellent location!

9.5

Located in the heart of central London, right at Marble Arch, where Oxford Street meets Park Lane, and just a stone’s throw away from Hyde Park, The Cumberland Hotel amplifies the city's vibrant musical tapestry. Comfort, style, and award-winning design are what you'll find alongside our 900 luxurious rooms and modern facilities. Choose our Breakfast and Dinner rates to immerse yourself in SOUND London – our premier live entertainment and dining destination. Enjoy the best of American-inspired cuisine alongside nightly live music from London’s top talents, featuring a 2-course set menu accompanied by a signature cocktail. Our much-praised breakfast buffet is the perfect way to start your day as you explore the capital. You'll have prime access to top shopping destinations, world-renowned museums, iconic landmarks, with a London Underground station at our doorstep. We'll hit all the right notes for your next stay in London.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • 2 restaurants
  • Facilities for disabled guests
  • Room service
  • Tea/Coffee Maker in All Rooms
  • Bar

Property highlights

Located in the heart of London, this hotel has an excellent location score of 9.5

Breakfast Info

Continental, Full English/Irish, Vegetarian, Halal, Gluten-free, Buffet

Loyal Customers

There are more repeat guests here than most other properties.

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Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
1 twin bed
1 full bed
2 twin beds
1 queen bed
2 twin beds
2 full beds
1 king bed
2 twin beds
and
1 futon bed
1 king bed
and
1 futon bed
1 sofa bed
and
1 queen bed
1 king bed
and
1 sofa bed
1 full bed
1 full bed
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Sustainability

This property has 1 third-party sustainability certification.
ECOsmart
ECOsmart

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Latifa
Bahrain Bahrain
“Staff were super helpful especially Filmon for checking in Location opposite to big primark, 2 minutes walk toarvle arch underground station, pret a manager, sainsbery supermarket Clean, staff very helpful & nice, green vouchers were a plus for...”
Naveen
United Arab Emirates United Arab Emirates
“The location was fantastic. So central. The staff was friendly and polite. Especially the Manager Farah. We had a little hiccup but she handled it and had it sorted out wonderfully.”
Amron
Israel Israel
“The hotel in wanderfull location!!! We get upgrade to 8 floor quiet good beds. All the workers was good and help every time we need! We got 2 museums free from Rima thank 😊 🙏🏾”
Jufiran
Saudi Arabia Saudi Arabia
“Great location, great service especially from Maroua in the recreation. I will definitely book again when I come back to London.”
Bonnie
United States United States
“Loved the lounge. Front desk and other service people were great”
Marek
United States United States
“I loved the stuff member who noticed I was tired after long flight from USA and she took care of me like she knew me well . We need more people in the world like her her name starts with S ( I think she is from Iran ) lovely lovely person !”
Amron
Israel Israel
“Best location 👌 comfortable room good atmosphere at the resption very good worker call Rima!”
Kate
United Kingdom United Kingdom
“Everything. The staff couldn't do enough for us. So friendly and helpful x”
Mohamed
Saudi Arabia Saudi Arabia
“Very close to Oxford Street and the underground station.”
Barbara
Canada Canada
“Location Staff Service Clean Safe Breakfast Beds Bathroom All Superb!”

Hotel area info

Food and Drink

Breakfast

  • Good breakfast included with select options or available at the property for $28.92 per person.
  • Food
    Bread • Pastries • Pancakes • Butter • Cheese • Cold meat • Eggs • Yogurt • Fruit • Cooked/warm meals • Jam • Cereal
  • Drinks
    Coffee • Tea • Hot chocolate • Fruit juice
Sound Bar
  • Cuisine
    British • European
  • Service
    Cocktail hour
  • Dietary options
    Halal • Vegetarian • Vegan • Gluten-free • Dairy-free
More food and drink
More food and drink
Meals • Restaurants • Facilities

House rules

The Cumberland, London takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib always available
Free
3+ years
Extra bed upon request
Free

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 10 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBMaestro Cash is not accepted

The fine print

Must-know information for guests at this property

Please note that all rooms at the property are nonsmoking.

Please note that all children's cots are available upon prior request only. You can make this request at the time of booking via the 'Special Request' box.

The name on the credit card used for the booking should correspond to the guest staying at the property, and must be presented upon check-in.

For advance purchase rates, the card you booked with must be presented on arrival, along with a photo ID.

Guests and their invitees shall comply with all legal requirements and the hotel’s rules on guest conduct while on the hotel’s premises.

If you are making a reservation on behalf of someone else, first and last name of the guest staying must be given at time of making the booking.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Cumberland, London of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.