In Southampton’s center, Novotel looks over the port and is just 1312 feet from the train station. This smoke-free hotel features a restaurant and fitness center. WiFi is available and is complimentary. Other amenities include a bar/lounge, a sauna and paid self parking. All 121 rooms provide conveniences such as sofa beds and electric kettles, plus 24-hour room service. LCD TVs, mini-bars and free bottled water are among the other amenities available to guests. The hotel is next to West Quay Retail Park, and less than 15 minutes’ walk from Southampton’s central shops and 5 adjacent parks. The Elements Restaurant offers modern food. Elements Bar serves drinks and light meals in stylish surroundings. Up to 2 children (under 16 years) can stay free (with breakfast) when sharing a room with adults. This includes access to video games, baby equipment and a healthy children's menu. Families also get late check-out on Sundays until 17:00, subject to availability.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Novotel
Hotel chain/brand
Novotel

Property highlights

Top Location: Highly rated by recent guests (8.8)

Breakfast Info

Continental, Full English/Irish, Buffet

  • Parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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Guests who stayed here loved

Maggie
United Kingdom United Kingdom
The staff was absolutely fantastic. There with a smile and always offering support.
Amanda
United Kingdom United Kingdom
I liked the location and the quality of the rooms.
Elizabeth
United Kingdom United Kingdom
Comfy room, good bed. Toiletries were good quality
Arrie
United Kingdom United Kingdom
Had a wonderful time here, staff was friendly and was nice and clean, decent price
Laura
Canada Canada
I sincerely appreciated that the hotel reached out to let us know that a party was planned for the night we were staying and that there may be loud music. Our rooms were made and ready for us. That was a lovely touch!
Richard
United States United States
Room and shower a bit tight. Nice communal area in the lobby. Decent breakfast. Close to Bus/train. and the Horizon Port. Other ports have closer hotels Photo is from Horizon Port looking out to the other ports.
Stephen
United States United States
Location was a 5 minute taxi ride to the cruise terminal. About a 15 minute walk into the town center.
Nicos
United Kingdom United Kingdom
Generally everything but in particular the reception staff were excellent.
Adam
United Kingdom United Kingdom
The beds were a little hard for my taste however my in laws loved them. The receptionist was fantastic, she was so lovely and helpful.
Sanja
Slovenia Slovenia
The hotel was Ok. However, I dont understand why my husband and I were given a room for wheelchair users. We did not ask for such a room. For this reason the bathroom/toilet was unpleasant to use. I noticed that only this room did not have new...

Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 sofa bed
and
1 queen bed
1 sofa bed
and
1 queen bed
1 sofa bed
and
1 queen bed
2 twin beds
1 full bed
1 full bed
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Hotel area info

Restaurants

1 Restaurant On Site
Elements
  • Open for
    Breakfast • Dinner
  • Ambience
    Family-friendly

House rules

Novotel Southampton takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of £50 is required on arrival. That's about $67. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib always available
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardMaestro Cash is not accepted

The fine print

Must-know information for guests at this property

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the parking charges shown are for residents only, not external guests.

Please note that the credit card used to book must be presented on arrival.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Novotel Southampton of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

A damage deposit of £50 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.