The Suites Hotel reserve the right at all times to ask for photographic identification upon check in.

Sometimes the property will charge a deposit.

Payment will be required on arrival by credit/debit card only. Cash payment is not possible and will not be accepted. An authorization of your credit/debit card will be taken on check in.

The Suites Hotel is a non-smoking Hotel. If there is evidence of smoking in non designated areas after your visit, the hotel will automatically charge your card GBP100 towards the cost of professionally cleaning your room and in some cases, service thereafter may be refused. This charge will be taken from the credit/debit card used to make your reservation. If on arrival you smell smoke in your room please notify reception immediately.

Please note that Spa treatments need to be booked in advance to avoid disappointment.

All double bedded suites have a zip and link mattress.

Please note, for bookings of 4 rooms or more, and for bookings of 7 room nights or more, different policies and conditions may apply.

Please note the following Group and long stay Policies:

- Guests booking 5-9 rooms and guests booking 28 nights or more will be charged a 10% deposit at the time of booking

- Guests booking 10 rooms or more will be charged a 20% deposit at the time of booking

This payment is non-refundable and non-transferable.

- The hotel required a deposit upon check-in by credit/debit card only, cash payment is not accepted.

- The hotel is a non-smoking hotel, if there is evidence of smoking, the hotel will auto-charge on your credit card GBP100 for the professional cleaning costs. If on arrival, you smell smoke in your room please notify reception immediately.

- Please note, Spa treatments need to be booked in advance to avoid disappointment.

- All double bedded have a zip and link mattress.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Best Western Premier Suites Hotel & Spa Liverpool-Knowsley in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of £60 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.