KANAYA RESORT HAKONE

–Great location - show map
+92 photos
Scored 9.4
Rated wonderful

Staff

9.7

Get the celebrity treatment with world-class service at KANAYA RESORT HAKONE

Elegant Accommodations: KANAYA RESORT HAKONE in Hakone offers a 5-star experience with a beautiful garden, restaurant, bar, and free WiFi. Guests enjoy air-conditioning, baths, TVs, and electric kettles in each room. Dining and Amenities: The restaurant serves French cuisine in traditional, modern, and romantic settings. Breakfast includes local specialties and juice. Additional facilities include a terrace, free on-site private parking, and a 24-hour front desk. Prime Location: Located 7.5 mi from Hakone-Yumoto Station and 28 mi from Fuji-Q Highland, the resort is near attractions such as the Pola Museum (16-minute walk) and Lake Kawaguchi (30 mi). The surrounding area features a hot spring. Guest Satisfaction: Guests highly rate the breakfast, dinner, and attentive staff, ensuring a memorable stay.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Non-smoking rooms
  • Free parking
  • Free Wifi
  • Restaurant
  • 24-hour front desk
  • Room service
  • Bar
  • Breakfast

Property highlights

Top Location: Highly rated by recent guests (8.9)

Breakfast Info

Asian

  • Free private parking available at the hotel

Sign in, save money

Sign in to see if you can save 10% or more at this property.
Sign inCreate an account
Sign in, save money

Availability

Select dates to see this property's availability and prices

—
Room Type
Number of guests
 
2 twin beds
2 twin beds
2 twin beds
2 twin beds
2 twin beds
2 twin beds
and
1 sofa bed
2 twin beds
and
2 futon beds
2 twin beds
and
2 sofa beds
2 twin beds
and
2 sofa beds
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Luc
Japan Japan
“Friendly and helpful staff. quality of the food and service during dinner and breakfast, really excellent. The room and the exterior bath. The room service. The excellent coffee machine in the room. Staff helped as much as they could for our...”
Tracy
United Kingdom United Kingdom
“We had a fantastic stay! The hotel provided a shuttle from the station and to Gora, even dropping us off on departure day. A warm welcome awaited us, and the room was excellent — with free minibar drinks, a coffee machine with biscuits, and a...”
María
United States United States
“Everything. The room, the staff and delicious food!”
Martine
United States United States
“Amazing place. The staff were incredible, the food was amazing and the private onsen was so relaxing. We got two rooms: a regular and a suite. Both had private onsens and both were very nice. The smaller room had a beautiful view out to nature....”
Stephanie
United States United States
“Staff was incredible, accommodating to multiple requests on transfer from train station which was critical considering the location of this hotel is not easily reachable Room and hot springs was super clean, well maintained and comfortable....”
Nelson
United States United States
“The hotel was beautiful in the mountains- magical It was quiet and serene”
Tao
United States United States
“The hotel is very luxurious and beautiful hot spring resort. It provides a gourmet Japanese and French fusion dinner, and a traditional Japanese breakfast. We had a wonderful experience with its nice service.”
Christine
United States United States
“This was the most incredible hotel experience I have ever had. The location is absolutely stunning and surrounded by nature. The staff and service are beyond exceptional- we were treated like royalty! The rooms are just beautiful, relaxing, and...”
Olivia
United States United States
“I always have a wonderful time staying at Kanaya Resort. Great hospitality, excellent food and onsen! I really love this place!”
Aishwarya
United Kingdom United Kingdom
“Amazing experience staying at Kanaya. Rooms, service, the hot springs and the food - everything was wonderful. They took care to create menus for our specific dietary requirements and everything was super satisfying. Thank you”

Hotel area info

Food and Drink

Breakfast

  • Exceptional breakfast included with select options or available at the property for $35.30 per person.
  • Served daily
    08:00 to 11:00
  • Food
    Eggs • Local specialities
西洋膳所 JOHN KANAYA
  • Cuisine
    French
  • Service
    Breakfast • Dinner
  • Ambience
    Traditional • Modern • Romantic
More food and drink
More food and drink
Meals • Restaurants • Facilities

House rules

KANAYA RESORT HAKONE takes special requests – add in the next step!
Check-in
From 3:00 PM to 7:00 PM
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.

The fine print

Must-know information for guests at this property

While this property offers stays longer than one month, Booking.com isn't offering a lease to a guest. Accordingly, all guests who participate in this offering won't have any rights or interests as a tenant for the offered property but should remain subject to applicable hotel stay/lodging terms and conditions.

License number: 神奈川県指令小保福第21937号