Prime Location: Villa Customa ヴィラカスタマ is situated in Tokyo city centre, offering easy access to key attractions. Tokyo Haneda Airport lies 25 km away, providing convenient travel options.
Comfortable Amenities: Guests enjoy free WiFi, air-conditioning, and a private bathroom. The apartment features a fully equipped kitchen with modern appliances, a washing machine, and a dining area. Additional amenities include a tatami floor, soundproofing, and a TV.
Convenient Services: Private check-in and check-out services ensure a smooth arrival and departure. The reception team is fluent in English, Japanese, and Chinese, catering to international visitors.
Local Attractions: Nearby points of interest include the Saigo Takamori Statue (5-minute walk), Shitamachi Museum (400 metres), and Ueno Station (9-minute walk). Other attractions such as the Ueno Royal Museum and Ecute Ueno Shopping Mall are within 1 km.
“A clean large room with a large TV screen. There are a refrigerator and washing machine.”
N
Nikki
Australia
“We couldn’t stop raving about the size and comfort of the place, we’ve been to Ueno three times and this is the best place we have stayed in. Beds super comfortable, spacious apartment, close to the station, restaurants and shops. We will...”
Muhammad
Malaysia
“Really enjoyed our stay here. Big, super clean and comfy unit with two toilets... such a rare luxury in Tokyo. Perfect location too.. 2 minutes to Ueno Station and right next to Ameyoko. Highly recommended”
Nasruddin
Singapore
“Spacious room for Japan.Location was nearby tO EUNO interchange.lots of shops around the area.”
I
Inmaz
Spain
“La ubicación perfecta. El apartamento muy espacioso para los estándares de Tokio. Las camas muy cómodas.”
“Location & facilities
The apartment is very clean and has almost eveything”
A
Anonymous
United States
“Location was great. The place was huge and had all the amenities you need. Price was great compared to nearby hotels.”
A
Anonymous
United States
“The apartment is considered spacious and well equipped. It is conveniently located near the Ueno train station. Shopping, restaurants, and a convenient store are only steps away. I also like it that I can hop on to the Skyliner at Narita and...”
A
Anonymous
United States
“This was an amazing space. It easily fit our entire family (7people) and provided us with a living space to hang out after a long day or tourist activities.
I would definitely stay at this place again the next time we travel to Japan. It’s...”
Availability
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Booking.com rated the quality of this property as 3 out of 5 based on factors such as facilities, size, location and services provided.
Host Information
Company review score: 8.8Based on 25 reviews from 1 property
1 managed property
Property information
Villa Customa is ideally located just a 3-minute walk from Ueno Station, served by the JR lines and the Tokyo Metro Ginza and Hibiya lines, and a 5-minute walk from Keisei Ueno Station. This prime location offers outstanding access to Tokyo's major tourist attractions.
We offer spacious rooms, each approximately 50 square meters, providing a perfect balance of urban convenience and tranquil relaxation. Villa Customa is versatile and can accommodate various needs—from families and couples to business travelers, and even large groups of five or more adults.
We prioritize comfort and peace of mind from check-in to check-out. We maintain a high standard of cleanliness in every room, and the furniture and interior decor have been carefully chosen to create a calm and welcoming atmosphere. We are also pleased to offer local recommendations—including must-visit spots, hidden gourmet gems, and guidance on using public transport—all from a local perspective.
Enjoy your Tokyo stay to the fullest at Villa Customa, where the three essential qualities—"Close to the Station," "Great for Sightseeing," and "Spacious Comfort"—come together.
We sincerely hope your journey will be filled with wonderful memories starting right here. We look forward to welcoming you soon.
Languages spoken
English,Japanese,Chinese
Property surroundings
House rules
Villa Customa ヴィラカスタマ takes special requests - add in the next step!
Check-in
From 15:00 to 23:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
No age restriction
There is no age requirement for check-in
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Pets
Pets are not allowed.
The fine print
Need-to-know information for guests at this property
This property will not accommodate hen, stag or similar parties.
While this property offers long stays beyond one month, Booking.com is not offering a lease to a guest. Accordingly, all guests who will participate in this offering will not have any rights or interests as lessee for the offered property but should remain subject to applicable hotel stay/lodging terms and conditions.
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