Moon Palace The Grand Cancun All Inclusive

–Great location - show map
+165 photos
Scored 8.3
Rated very good

Staff

8.5
  • Kitchen
  • View
  • Garden
  • Swimming pool
  • Free WiFi
  • Terrace
  • Balcony
  • Free parking
  • Bath
  • Air conditioning

Experience world-class service at Moon Palace The Grand Cancun All Inclusive

Set in Cancún in the Quintana Roo Region, 25 km from La Isla Shopping Mall, Moon Palace The Grand Cancun All Inclusive boasts an outdoor pool and year-round outdoor pool. The resort has a children's playground and a private beach area, and guests can enjoy a meal at the restaurant. Free WiFi is available throughout the property and free private parking is available on site. A flat-screen TV with cable channels, as well as an iPod docking station are featured. Certain rooms feature a seating area where you can relax. You will find a coffee machine in the room. Each room is fitted with a private bathroom equipped with a bath. Extras include bathrobes, slippers and free toiletries. You will find a 24-hour front desk, hairdresser's, and gift shop at the property. This resort has water sports facilities and free use of bicycles and car hire are available. Guests can enjoy various activities in the surroundings, including golfing and cycling. Beto Avila Stadium is 27 km from Moon Palace Grand, while Coco Bongo is 28 km from the property. The nearest airport is Cancún International Airport, 14 km from the property.

Couples particularly like the location — they rated it 8.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • 9 swimming pools
  • Free WiFi
  • Airport shuttle
  • Free parking
  • Family rooms
  • 20 restaurants
  • Tea/coffee maker in all rooms
  • Bar
  • Private beach area
Palace Resorts
Hotel chain/brand

Property highlights

Top location: Highly rated by recent guests (8.3)

Breakfast info

Continental, American, Buffet

Free private parking available on-site

Activities:

  • Tennis court

  • Fitness centre

  • Golf course (within 3 km)

You won't be charged yet

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 extra-large double bed
or
2 double beds
1 extra-large double bed
2 double beds
and
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
2 double beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
or
2 double beds
2 double beds
and
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Mayur
United Kingdom United Kingdom
“The property is massive and has all the amenities. The different kinds of activities were amazing. My kid loved the experience.”
Jonathan
Israel Israel
“What a wonderful hotelReal all ultra inclusive really excellent serviceits the 2ed time we have been there once in 2019 and once just this month.Both times for 5 nights 6 days.The Rooms are big, furniture though showing wear and tear a little  but...”
Farid
United Kingdom United Kingdom
“There was a huge focus on entertainment. There were so many things included that kept family highly entertained and engaged. There were numerous pools, so no one had to wake up at 6am to reserve sun beds, lots of activities for kids - massive kids...”
Michaela
“They couldn’t do enough for you the best place we’ve ever been to”
Steven
Canada Canada
“Breakfast buffet was outstanding. I went to Caribeaner. I also love the lap pool and The Grille.”
Davis
Canada Canada
“Great food, facility. Room size was inadequate and we were only allowed 1 cot”
Sophie
United Kingdom United Kingdom
“The facilities were amazing f we had a great time relaxing and doing the activities. The shuttles were amazing.”
Hisao
Mexico Mexico
“Facilities that children can enjoy are substantial. The food is of high quality and very tasty. The grounds are spacious and spacious. The area of ​​the site can be comfortably moved by golf cart transportation.”
Kureya
United States United States
“big, lots of things to do, the Library bar was great, Yair, one of the bartenders, was the highlight of my trip.”
Anonymous
United Kingdom United Kingdom
“Very friendly staff. I learned sailing and the water sports staff Alex was very friendly and thaugh me how to control the sail boat. It was a great experience and it was part of all inclusive.”

Property surroundings

Food & Drink

Breakfast

  • Good breakfast included with select options or available at the property for US$0.10 per person.
  • Served daily
    07:00 to 12:00
  • Menu style
    Buffet
THE GRAND BUFFET
  • Cuisine
    International
  • Service
    Breakfast • Lunch • Dinner
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free
More food and drink
More food and drink
Meals • Restaurants • Facilities

House rules

Moon Palace The Grand Cancun All Inclusive takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Need-to-know information for guests at this property

If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information.

In an attempt to prevent cases of fraud, please note that the credit card used to make the reservation must be presented when checking in and that the cardholder must also be present. If this is not the case, any previous payment shall be deemed invalid and full payment for the reservation shall be charged at check-in.

Guests who book four nights or more will get $250 USD in Resort Credit. A 16% service fee applies to services paid with Resort Credit wich can be used on Spa, Golf, Tours, Romantic Dinner, and other selected services.

Maximum Spa credit allowed to redeem $82 USD. Other terms and conditions may apply.

Please note that any other Special Requests are subject to availability and additional charges may apply.

All promotional benefits are subject to change or may be suspended at any time without prior notice.

These promotions are not transferable to guests in other rooms. Information is subject to change without previous notice. Other terms and conditions may apply.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

License number: 1230050337