Please note that the guest name on the reservation must be the same as the name on the card used to make the booking. The credit card used to make the booking must be presented upon check-in.

You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation for more details.

If you are interested to get the resort’s transportation service, please ensure to get an email acknowledgement or confirmation as proof of booking, otherwise, written request provided here cannot be arranged. Take note that this transportation request requires an extra fee on your personal account so to confirm your seat/s, you have to provide us your permission first to proceed with the arrangement. In addition, complete flight information, number of persons and contact details are required to process your request.

A surcharge of PHP 1,456.00 per person, per night for regular rooms and PHP 2,464.00 per person per night for all Suite rooms applies for a maximum of 1 guest per room you wish to add to your reservation. Please note that these rates are subject to change without prior notice.

A credit card incidental deposit of PHP 2,000 or higher (depends on the room category booked) per room per night is required upon check-in. Should there be no charges incurred during the stay, credit card pre-authorization will be cancelled upon check-out, refund is then subject to issuing bank’s policy.

There is an additional charge to use the massage, sauna and spa.

Room rates on December 31, 2025 (New Year's Eve) and February 16 & 17,2026 (Chinese New Year) include a common buffet dinner. Minimum of 2 persons and 4 persons for Family Room, Royal Suite and Presidential Suite. To guarantee your reservations, an extra person is also required to pay for dinner upon check-in based on the prevailing rate. Kid rate and charge will be determined on-site depending on their height. Mandatory Dinner will still be charged even if guests cannot take the meal due to flight time, late arrival or other reasons.

Gæsterne bedes fremvise gyldigt billed-id og kreditkort ved indtjekning. Bemærk venligst, at hvorvidt særlige forespørgsler kan imødekommes, afhænger af tilgængelighed på ankomsttidspunktet, samt at der kan pålægges et gebyr.

Du bedes give Henann Regency Resort and Spa besked om hvornår du regner med at ankomme. Du kan skrive i feltet til særlige anmodninger når du booker, eller kontakte overnatningsstedet direkte ved hjælp af kontaktoplysningerne i din bookingbekræftelse.

Gæster der er under 18 år, kan kun tjekke ind sammen med en forælder eller en officiel værge.

Der opkræves et skadesdepositum på ₱ 2.000 ved ankomst. Dette bliver opkrævet via kreditkort. Du bør modtage tilbagebetalingen i løbet af 14 dage efter udtjekning. Dit depositum bliver tilbagebetalt via kreditkort efter en besigtigelse af overnatningsstedet.