Helan Family & SPA

–Great location - show map
+51 photos
Scored 9
Rated wonderful

Staff

9.3

With beautiful views of Tatra Mountains and green meadows, the Willa Helan features a sun terrace and barbecue facilities. Its elegant rooms come with free Wi-Fi and an LCD TV with satellite channels. All rooms and apartments at the Helan are individually designed and comfortable. Each comes with a balcony, a refrigerator and a modern bathroom with a shower. Breakfast is served daily and dinner is served upon request. Guests can enjoy a drink sitting in a comfortable armchair in front of the fireplace. There is also a wide range of facilities for children. Willa Helan is located 1.6 mi from the Zakopane Railway Station. The nearest ski elevator, Ugory, is located 984 feet away.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • 3 swimming pools
  • Free parking
  • Spa
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Skiing
  • Tea/Coffee Maker in All Rooms
  • Bar

Property highlights

Top Location: Highly rated by recent guests (8.8)

Breakfast Info

Continental, Vegetarian, Buffet

  • Free private parking available at the hotel

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Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
2 twin beds
or
1 full bed
1 twin bed
3 twin beds
2 twin beds
and
1 full bed
1 twin bed
1 twin bed
1 queen bed
or
2 twin beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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Guests who stayed here loved

Ivan
Poland Poland
“Clean and comfortable rooms. Friendly stuff. Excellent and modern sauna. Delicious breakfasts. Great location as a base to visit Tatras.”
Maryna
Ukraine Ukraine
“Polite and competent staff, delicious breakfasts, and a large, beautiful territory. The room was comfortable with a lovely mountain view. The spa area was very clean — the pool and jacuzzi were spotless, and the saunas were cozy and pleasant. I’m...”
Sara
Germany Germany
“Friendly staff, super clean place, amazing breakfast, beautiful view and nice spa facilities”
Vitalij
Greece Greece
“Amazing location, happy that we chose it further from the city. Had a great experience with local traditions. Great views specially while having morning coffee. Great SPA. Helpful and nice employees. When we get back, we will definitely choose...”
Lafoldes
Hungary Hungary
“Really nice hotel, excellent breakfast. The staff is helpful.”
Iurii
Ukraine Ukraine
“We are extremely happy to stay at the Helan Family & SPA Hotel. The Christmas atmosphere is wonderful, with rich breakfast and dinner buffets. The facilities are beautiful, including the sauna, steam room, swimming pool, and jacuzzi. The staff are...”
Olha
Ukraine Ukraine
“The breakfast was excellent! The spa was also good, although it got a bit crowded and slightly untidy during peak hours. The guy at the reception was very kind and friendly and helped us with everything we needed. Some of the other staff seemed a...”
John
United Kingdom United Kingdom
“It was exceptional as the spa area ie pool hot tub numerous saunas steam rooms showers etc was just incredible and luxurious”
Aleš
Czech Republic Czech Republic
“Nice and clean rooms. Very good breakfast. Great wellness for this type of accommodation.”
Kevin
United Kingdom United Kingdom
“Booked for just 1 night short trip from Krakow , staff absolutely spot on .. what a fantastic hotel . Manager on at desk was most helpful when we checked in ... Food was 5star ..no bad words for this place .”

Hotel area info

House rules

Helan Family & SPA takes special requests – add in the next step!
Check-in
From 3:00 PM to 10:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
From 8:00 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 2 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
30 zł per child, per night
3 - 7 years
Extra bed upon request
70 zł per child, per night
8 - 12 years
Extra bed upon request
90 zł per child, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this hotel
VisaMastercardMaestro Cash is not accepted
Quiet hours
Guests need be quiet between 10:00 PM and 6:00 AM.

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Quiet hours are between 22:00:00 and 06:00:00.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be canceled on arrival.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.