Name: Heritage Ham Long Hotel and Spa
Address: 42 Phố Hàm Long, Hoan Kiem, Hanoi, Vietnam, 42 Phố Hàm Long, Ha Noi Municipality, Vietnam
Rating: 9.4

Heritage Ham Long Hotel and Spa

–Excellent location - show map

+109 photos

About this property

Elegant Accommodation: Heritage Ham Long Hotel and Spa in Hanoi offers a 5-star experience with a rooftop swimming pool, spa facilities, sauna, fitness centre, sun terrace, restaurant, bar, and free WiFi. Comfortable Amenities: Guests enjoy air-conditioning, private bathrooms, bathrobes, streaming services, and modern amenities such as minibars and work desks. Family rooms and interconnected rooms cater to all needs. Dining Options: The family-friendly restaurant serves Japanese, Vietnamese, Asian, and international cuisines with vegetarian, vegan, and gluten-free options. Breakfast includes local specialities, fresh pastries, and more. Prime Location: Located 25 km from Noi Bai International Airport, the hotel is near attractions like Hanoi Opera House (1.3 km) and Hoan Kiem Lake (1.1 km). Trang Tien Plaza is an 8-minute walk away.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Hanoi, this hotel has an excellent location score of 9.2

Breakfast info

Vegetarian, Vegan, Gluten-free, Asian, American, Buffet, Breakfast to go

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Guest reviews

Categories:

Staff

Facilities

Cleanliness

Comfort

Value for money

Location

Free WiFi

Guests who stayed here loved

Sophia

Canada

“The service was amazing. The staff open doors, anticipate your needs, helpful and friendly. The beds were extremely comfortable. Food was delicious.”

Denise

Singapore

“It was well decorated with warm Christmas vibes when we were there :)”

Alexandra

United Kingdom

“The hotel was brand new and designed to a high specification with a great roof top pool with views over Hanoi. The staff were very friendly and attentive and wanted to make our stay as comfortable and enjoyable as possible.”

Johnny_co_co

Poland

“Beautiful lobby, very welcoming and helpful staff, nicely decorated rooms, well equipped, super comfy bed, freshly given hotel in 2025 hence all is new, well mounted AC that is cooling air and not blowing on your head, hence well though project....”

Marios

Greece

“Amazing stay at Heritage Ham Long Hotel and Spa. Huge thanks to Chloe, who took incredible care of us and organised all our day trips we honestly wouldn’t have managed without her. The hotel is beautifully renovated, perfectly located in the heart...”

Isabella

Denmark

“Very lovely and beautiful hotel. The staff was excellent! Breakfast was also very delicious and had many nice things to choose from.”

Tara

United Kingdom

“Great location, staff was soooo accommodating and kind and friendly”

Nataliia

Germany

“Thank you very much for a wonderful stay! Everything was excellent during our week at your hotel. The hotel is modern and very comfortable, the breakfast was varied and delicious, and the staff were always friendly, polite, and helpful. We truly...”

Miguel

Brazil

“Very good location, clean, new. Amazing spa with massage (lovely team there).”

Ann

Germany

“A relaxing place in a bustling cities . Perfect after a busy day of visiting touristy stuff . The photos on booking show what we get .”

Availability

Select dates to see this property's availability and prices

Room type	Number of guests
Junior Room 1 large double bed
Deluxe Double or Twin Room 1 large double bed or 2 single beds
Studio Kitchen 1 large double bed
Connecting Room 2 single beds and 1 large double bed
Suite with Living Room Bedroom 1 extra-large double bed Living room 1 sofa bed
Heritage Suite 1 large double bed
Standard Triple Room 3 single beds
Balcony Deluxe Room 1 large double bed or 2 single beds
Premier Room 1 large double bed or 2 single beds
Premium Deluxe Room 1 large double bed or 2 single beds
Executive Suite 1 extra-large double bed

Hotel surroundings

Restaurants

2 restaurants on site

Buffet Breakfast Restaurant

Cuisine
Vietnamese • Asian • International
Open for
Breakfast • Brunch • Lunch • Dinner • Cocktail hour
Ambiance
Family friendly • Traditional • Modern • Romantic
Dietary options
Vegetarian • Vegan • Gluten-free

SORA RESTAURANT

Cuisine
Japanese • Sushi • International
Open for
Brunch • Lunch • Dinner
Ambiance
Family friendly • Traditional • Modern • Romantic
Dietary options
Vegetarian • Vegan • Gluten-free

House rules

Heritage Ham Long Hotel and Spa takes special requests - add in the next step!

Check-in

From 14:00 to 00:00

Guests are required to show a photo identification and credit card upon check-in

You'll need to let the property know in advance what time you'll arrive.

Check-out

From 00:00 to 12:00

Cancellation/ prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Refundable damage deposit

A damage deposit of VND 2,600,000 is required on arrival. That's about US$98. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years

Cot upon request

Free

12+ years

Extra bed upon request

VND 600,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Accepted payment methods

Cash

Parties

Parties/events are not allowed

The fine print

Need-to-know information for guests at this property

Please note that the Junior Room doesn't have windows.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Heritage Ham Long Hotel and Spa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Guests under the age of 18 can only check in with a parent or official guardian.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

A damage deposit of VND 2,600,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.