This Timeless Hotel is situated in the centre of Palm Boulevard, directly opposite the Gateway Theatre of Shopping on Umhlanga Ridge. The Indian Ocean beachfront is just 2 km away. This luxury apartment hotel boasts spacious apartments and suites featuring carpeted floors and dimmer lights. Each unit comes with a balcony, a luxurious bathroom with amenities and free Wi-Fi. In keeping with a luxurious metropolitan hotel apartment complex, the Royal Palm features a retail piazza, designed with beautiful gardens and water features. There is also an all-day ground floor restaurant. The signature restaurant of the Royal Palm, Thyme, offers contemporary dining amidst rich textures and colour schemes of black and cream. Sliding doors opening onto a spacious courtyard provide an elegant café experience to outdoor dining. Royal Palm Gateway Hotel is close to various attractions such as the Mangrove Swamps, Umhlanga Lighthouse, Hawaan Forests, and Umhlanga Lagoon Nature Trail. King Shaka International Airport is a 15-minute drive away.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

TrevPAR World Group
Hotel chain/brand

Property highlights

  • Top location: Highly rated by recent guests (9.3)

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Full English/Irish, Buffet

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Mary
South Africa South Africa
Very spacious, which is great for large families. Good value for money.
Lehlohonolo
South Africa South Africa
The room was clean and smelled lovely. The staff was professional and friendly. The parking situation was great and secure. The distance the to shops was minimal. The price was affordable, real value for money
Fatane
South Africa South Africa
The place is very clean and close to almost everything you need. The staff is very friendly and helpful.
Thembi
South Africa South Africa
Location is super convenient as I simply crossed the road to enter Gateway Mall so seamlessly. I thoroughly enjoyed their food overall - they cook exceptionally well - the lamb curry was a hit - I ate it twice! My mom ordered the barbecue chicken...
Itumeleng
South Africa South Africa
The room was spacious, clean and had everything we needed.
Riaz
South Africa South Africa
Good location, very mobile and easy access to amenities
Moola
South Africa South Africa
How efficient and pleasant the manager handles all questions and gives good recommendations
Mathebula
South Africa South Africa
The high ceilings gave the place a wow factor in the living room.
Sadick
Ireland Ireland
Hot Breakfast was very good. Room (executive suite) was very spacious. Location excellent for shopping and restaurants. Free under cover parking was very convienient, with elevators taking right to your room level (Park under the green sign that...
Sabena
South Africa South Africa
Everything was perfect, from the staff to the facilities, and its a walking distance to the mall I would highly recommend, comfort at its best 👌

Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
Bedroom 1
2 single beds
Bedroom 2
1 large double bed
1 extra-large double bed
or
2 single beds
Bedroom 1
1 large double bed
Bedroom 2
2 single beds
Bedroom 1
2 single beds
Bedroom 2
1 large double bed
Bedroom 3
1 double bed
1 large double bed
1 extra-large double bed
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Hotel surroundings

Food & Drink

Breakfast

  • Very good breakfast included with select options or available at the property for US$15 per person.
  • Food
    Bread • Pastries • Pancakes • Butter • Cheese • Cold meat • Eggs • Yogurt • Fruit • Cooked/warm meals • Jam • Cereal
  • Drinks
    Coffee • Tea • Fruit juice
THYME@ROYAL PALM
  • Service
    Breakfast • Lunch • Dinner • Cocktail hour
  • Menu
    À la carte
More food and drink
More food and drink
Meals • Restaurants • Facilities

House rules

Royal Palm Hotel takes special requests - add in the next step!
Check-in
From 14:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 00:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 3 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted

The fine print

Need-to-know information for guests at this property

Please note guests are required to fill in a credit card authorization form, provide a copy of photo ID and a copy of the credit card within 48 hours of making a reservation. The credit card authorization must be filled in and returned to the Hotel. If guests decline to fill in a credit card authorization, a bank transfer or EFT is also acceptable within 48 hours of making a reservation.

Please note, should you opt to pre-pay by credit card, the credit card produced on check in, must match the one used to guarantee the booking.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.