Charlotte has been the host at the guest house for many years. She enjoys the diversity of the different guests that visit the guest house and have a bubbly personality. Charlotte will go out of her way to accommodate special needs of guests.

The Palms Guest House is situated in Hopetown and offers comfortable self-catering accommodation for up to 24 people. Located on the main route through Hopetown ensures easy access to restaurants and shops. There are 6 rooms and a flat, all with air-conditioning and tea-and-coffee-making-facilities. There is a kitchen fully equipped with a fridge-freezer, stove, microwave and dishwasher. Guests can enjoy their meals at the dining area or at the Lapa. The Lapa also has braai facilities available. Room 6 is a wheelchair-friendly. Bathroom is fully equipped for handicapped people. All the rooms have a television with a fully functional DSTV decoder. Each room has a fridge in it. The guest house is surrounded by an electrical fence and offers spacious, safe parking on the premises even for caravans. The guest house is equipped with a backup battery and inverter that provides electricity to all the lights and TVs. There is also a water tank and pressure pump.

Hopetown is a rural town located 2 kilometers from the might Orange River. The town have an OK Foods and many other smaller businesses. The town have 3 garages that will attend to your fuel and take aways needs. Hopetown is the perfect stop if you travel from Gauteng to Cape Town via the N12.